Front Office & Administrative Coordinator

First Financial Group; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 54,000; Full time

Job summary

First Financial Group in Wilkes-Barre is seeking a proactive Administrative Assistant to keep day-to-day operations running smoothly. You will serve as a key point of contact for clients, advisors, and internal teams and help coordinate busy office activities.

Join a professional environment where organization, reliability, and a positive attitude are valued as you support advisors and the New Business team with system documentation and routine tasks.

Qualifications

• High school diploma or equivalent.
• Strong organizational and time-management skills.
• Self-starter who takes initiative and follows through.
• Positive, professional attitude and strong interpersonal skills.
• Strong verbal, written, and listening communication skills.
• Comfortable learning new systems, processes, and skills.
• Working knowledge of Microsoft Office 365, including Word, Excel, and Outlook.
• Team-oriented and comfortable working in a fast-paced, entrepreneurial environment.
• Reliable, adaptable, and willing to jump in wherever needed.

Responsibilities

• Welcome and assist clients, guests, and vendors while providing a warm, professional experience.
• Answer and direct incoming calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Coordinate conference room scheduling.
• Keep the mail room and shared office spaces organized; monitor and maintain office supplies, coffee stations, and front-desk materials.
• Provide administrative support to select advisors.
• Support the New Business team with system documentation and technical requirements.
• Assist with special projects and other administrative needs as they arise.
• Help keep office workflows organized and running efficiently.

Skills

Organizational skills

Time management

Self-starter

Interpersonal skills

Verbal/written communication

Learning new systems

Microsoft Office 365

Team-oriented

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office 365 (Word, Excel, Outlook)

Job description

First Financial Group in Wilkes-Barre is seeking a proactive Administrative Assistant to keep day-to-day operations running smoothly. You will serve as a key point of contact for clients, advisors, and internal teams and help coordinate busy office activities.

Join a professional environment where organization, reliability, and a positive attitude are valued as you support advisors and the New Business team with system documentation and routine tasks.