Client Experience & Office Operations Coordinator

Thrivent; Columbus (NE); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Simple IRA

PTO 10 days

Job summary

Empower Financial Group is seeking an Administrative Assistant to deliver exceptional client experiences and keep the practice running smoothly. You will be the first contact for clients and team members, handling administrative tasks, client engagement, event planning, and office operations.

Responsibilities include supporting clients, coordinating events, processing forms, and maintaining a welcoming office environment.

Qualifications

• Minimum 2 years of professional administrative support experience in a business, nonprofit, or client-facing environment.
• Strong project management and organizational skills; proven ability to coordinate multiple priorities and deadlines.
• Demonstrated initiative, assertiveness, and ownership in prior roles.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), CRM systems, and social media platforms.
• Exceptional attention to detail and accuracy in all work.
• High integrity and ability to maintain confidentiality with sensitive information.
• Strong interpersonal skills and a positive, team-oriented attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Answer phones, greet clients, manage email and postal mail.
• Schedule client appointments and maintain calendars.
• Prepare correspondence, reports, and routine office documentation.

Skills

Microsoft Office Suite

CRM systems

Social media platforms

Project management

Organizational skills

Communication skills

Confidentiality

Tools

DocuSign

Salesforce

Job description

Empower Financial Group is seeking an Administrative Assistant to deliver exceptional client experiences and keep the practice running smoothly. You will be the first contact for clients and team members, handling administrative tasks, client engagement, event planning, and office operations.

Responsibilities include supporting clients, coordinating events, processing forms, and maintaining a welcoming office environment.