Administrative Assistant

First Financial Group; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 54,000; Full time

Job summary

First Financial Group in Wilkes-Barre is seeking a proactive Administrative Assistant to keep day-to-day operations running smoothly. You will serve as a key point of contact for clients, advisors, and internal teams and help coordinate busy office activities.

Join a professional environment where organization, reliability, and a positive attitude are valued as you support advisors and the New Business team with system documentation and routine tasks.

Qualifications

• High school diploma or equivalent.
• Strong organizational and time-management skills.
• Self-starter who takes initiative and follows through.
• Positive, professional attitude and strong interpersonal skills.
• Strong verbal, written, and listening communication skills.
• Comfortable learning new systems, processes, and skills.
• Working knowledge of Microsoft Office 365, including Word, Excel, and Outlook.
• Team-oriented and comfortable working in a fast-paced, entrepreneurial environment.
• Reliable, adaptable, and willing to jump in wherever needed.

Responsibilities

• Welcome and assist clients, guests, and vendors while providing a warm, professional experience.
• Answer and direct incoming calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Coordinate conference room scheduling.
• Keep the mail room and shared office spaces organized; monitor and maintain office supplies, coffee stations, and front-desk materials.
• Provide administrative support to select advisors.
• Support the New Business team with system documentation and technical requirements.
• Assist with special projects and other administrative needs as they arise.
• Help keep office workflows organized and running efficiently.

Skills

Organizational skills

Time management

Self-starter

Interpersonal skills

Verbal/written communication

Learning new systems

Microsoft Office 365

Team-oriented

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office 365 (Word, Excel, Outlook)

Job description

We're looking for a proactive, organized, and dependable Administrative Assistant to join our Wilkes-Barre office team.

This is a great opportunity for someone who enjoys being the person who keeps things running smoothly. You'll serve as a key point of contact for our office, support advisors and internal teams, and help coordinate the day-to-day operations of a busy, professional environment.

What You'll Do:

• Welcome and assist clients, guests, and vendors while providing a warm, professional experience
• Answer and direct incoming calls
• Manage incoming and outgoing mail, packages, and deliveries
• Coordinate conference room scheduling
• Keep the mail room and shared office spaces organizedMonitor and maintain office supplies, coffee stations, and front-desk materials
• Provide administrative support to select advisors
• Support the New Business team with system documentation and technical requirements
• Assist with special projects and other administrative needs as they arise
• Help keep office workflows organized and running efficiently

What We're Looking For:

• High school diploma or equivalent
• Strong organizational and time-management skills
• A self-starter who takes initiative and follows through
• Positive, professional attitude and strong interpersonal skills
• Strong verbal, written, and listening communication skills
• Comfortable learning new systems, processes, and skills
• Working knowledge of Microsoft Office 365, including Word, Excel, and Outlook
• Team-oriented and comfortable working in a fast-paced, entrepreneurial environment
• Reliable, adaptable, and willing to jump in wherever needed

Why This Role Matters

You'll be an important part of our office and will work with multiple teams and advisors. We're looking for someone who takes pride in creating a professional, welcoming environment and enjoys being a dependable resource for the people around them.

Reports to: Business Manager

Background Check Notice: Employment is contingent upon completion of a pre-employment background investigation, which may include verification of relevant employment, education, DMV, criminal conviction, and Social Security information.