Front of House Team Leader - Flexible Scheduling & Growth

Chick-fil-A; Deep River (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Scholarship opportunities

Learning from Operators

Growth and development

Competitive pay

Job summary

Chick‑fil‑A is seeking a Team Leader who embodies our core values and servant‑leadership, supporting senior leadership in daily operations and coaching team members. This role emphasizes maintaining high service standards, accountability, and timely execution of tasks to ensure smooth restaurant operations.

The Team Leader will lead shifts, count cash, and model exceptional guest service while fostering a positive, fast‑paced, team‑driven environment.

Qualifications

• Smile, present a friendly demeanor and positive attitude.
• Maintain eye contact with guests and communicate clearly.
• Speak enthusiastically to guests and team.
• Make emotional connections with guests to enhance service.
• Reliable transportation to and from work.
• Ability to work in a fast‑paced environment.
• Strong people skills and desire to serve team members.
• Strong commitment to superior customer service.
• Ability to manage team member behavior and performance issues.
• Ability to work collaboratively in a team with shared ownership and responsibility.
• Prior experience in shift lead/ supervisory roles is preferred but not required.

Responsibilities

• Participate in day‑to‑day high‑volume restaurant operations.
• Respond promptly and respectfully to guest needs.
• Set the tone for a shift and model behaviors for the team.
• Be a friendly and encouraging team player.
• Open and/or close, lead shifts, act as a key holder.
• Count drawers and finalize the day.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member coaching

Team environment ownership

Shift leadership experience (preferred

Job description

Chick‑fil‑A is seeking a Team Leader who embodies our core values and servant‑leadership, supporting senior leadership in daily operations and coaching team members. This role emphasizes maintaining high service standards, accountability, and timely execution of tasks to ensure smooth restaurant operations.

The Team Leader will lead shifts, count cash, and model exceptional guest service while fostering a positive, fast‑paced, team‑driven environment.