Front-of-House Team Leader | Service & Development

Workstream; Dedham (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted meals

Flexible scheduling

Learning and development

Scholarship opportunities

Team environment

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations. You will help run a high-volume shift, foster servant leadership, and coach team members to meet our standards of service and teamwork.

The role emphasizes initiative, urgency, and strong communication to ensure guests have a positive experience and the team stays aligned with our values.

Qualifications

• Experience not required but preferred for leadership roles.
• Strong interpersonal and customer service skills.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set the shift tone.
• Be a friendly, encouraging team player with strong communication.

Skills

Smile

Eye contact

Communication

Guest service

Team leadership

Reliability

Punctuality

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations. You will help run a high-volume shift, foster servant leadership, and coach team members to meet our standards of service and teamwork.

The role emphasizes initiative, urgency, and strong communication to ensure guests have a positive experience and the team stays aligned with our values.