Front-of-House Team Lead: Guest Experience & Quality

Bonefish Grill; Westminster (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Bonefish Grill in Westminster, CO is seeking a key front-of-house leader to maintain restaurant standards and support management. The role emphasizes guest and team experiences, with a focus on effective communication and a proactive, can-do attitude to help the team achieve daily quality and consistency.

Minimum requirements include certification in all front-of-house functions and legal work authorization in the United States. Preference for previous restaurant leadership experience.

Qualifications

• Certified in all front-of-house functions.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance).
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs.
• Perform quality table checks and handle routine guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Skills

FOH leadership

Customer service

Job description

Bonefish Grill in Westminster, CO is seeking a key front-of-house leader to maintain restaurant standards and support management. The role emphasizes guest and team experiences, with a focus on effective communication and a proactive, can-do attitude to help the team achieve daily quality and consistency.

Minimum requirements include certification in all front-of-house functions and legal work authorization in the United States. Preference for previous restaurant leadership experience.