Front of House Supervisor — High-Energy Bar & Restaurant

Level99 Entertainment; Natick (MA); On-site; USD 32,000 - 37,000; Full time

Job summary

Level99 is seeking a Front-of-House Supervisor in Natick, MA to support the restaurant leadership team and maintain excellent guest service. You will be on the floor, building guest relationships, ensuring service standards, and training staff.

Responsibilities include leading shifts, managing logs, controlling labor costs, cash handling, and beverage knowledge. A high school diploma and hospitality experience are preferred; flexible schedule required.

Qualifications

• Previous hospitality experience required.
• Strong verbal and written communication skills.
• Ability to lead a team and manage guests.
• Familiarity with safety and cleanliness standards.

Responsibilities

• Leads team through effective and efficient operational execution during shifts.
• Maintains daily logs and communication for the restaurant.
• Ensures labor and controllable costs stay within company guidelines.
• Manages daily cash reconciliation and audits.
• Assists with beverage inventory and staff training on batches and syrups.
• Provides guest-focused leadership and effective change communication.

Skills

Hospitality leadership

Guest relations

Communication skills

Food & beverage knowledge

Flexible schedule

Education

High School diploma

Tools

POS systems

Job description

Level99 is seeking a Front-of-House Supervisor in Natick, MA to support the restaurant leadership team and maintain excellent guest service. You will be on the floor, building guest relationships, ensuring service standards, and training staff.

Responsibilities include leading shifts, managing logs, controlling labor costs, cash handling, and beverage knowledge. A high school diploma and hospitality experience are preferred; flexible schedule required.