Front of House Supervisor - Guest Experience Lead

One Off Hospitality Group; Forest Park (IL); Vor Ort; USD 29.000 - 40.000; Vollzeit

Zusammenfassung

One Off Hospitality Group in Chicago, IL is seeking a Front of House Supervisor to lead during service, ensure guest satisfaction and uphold brand standards. The role reports to the Head Baker and is an hourly, non-exempt position at $25/hour.

Responsibilities include maintaining a cheerful image, coordinating shifts, supervising FOH staff, upselling, and coordinating with bakery, marketing, and social media teams on promotions.

Qualifikationen

• Requires a high school diploma or GED.
• ServSafe and BASSET certifications required.
• Open availability; ability to handle stress and multitask.

Aufgaben

• Maintains cheerful, courteous disposition and professional image.
• Promotes teamwork and high morale among staff.
• Oversees all FOH roles and assists in high-volume service as needed.
• Upholds policies and guest service standards; ensures cleanliness and quality.

Kenntnisse

Customer service

Leadership

FOH operations

Multitasking

Communication

Ausbildung

High School Diploma or GED

Tools

7 Shifts

Tock

Toast

Jobbeschreibung

One Off Hospitality Group in Chicago, IL is seeking a Front of House Supervisor to lead during service, ensure guest satisfaction and uphold brand standards. The role reports to the Head Baker and is an hourly, non-exempt position at $25/hour.

Responsibilities include maintaining a cheerful image, coordinating shifts, supervising FOH staff, upselling, and coordinating with bakery, marketing, and social media teams on promotions.