Front-of-House Floor Supervisor: Guest Experience Leader

Home Run Inn Pizza; Darien (IL); On-site; USD 37,000 - 46,000; Full time

Job summary

Home Run Inn Pizza in Darien, IL is seeking a reliable Floor Supervisor to support day-to-day front-of-house operations and maintain guest experiences in our full-service restaurant. You will lead servers and hosts, conduct pre-shift checks, train staff, and ensure safety, cleanliness, and smooth service during peak hours.

This role requires 1-2 years FOH experience, ability to stand long hours, and flexibility to work evenings and weekends; the ideal candidate demonstrates teamwork,

Qualifications

• Two-year college degree or FOH experience.
• Strong math and cash-handling skills.
• Excellent communication and customer service skills.
• Ability to stand for extended periods and lift items as needed.

Responsibilities

• Promote a culture of safety and ensure compliance with health and safety requirements.
• Develop teams based on trust, healthy conflict, commitment, accountability and results.
• Conduct opening and closing duties.
• Perform pre-shift checks and table visits.
• Address ordering and scheduling problems.
• Support management functions to ensure smooth operations.
• Train staff and certify new hires.
• Cover front-of-house roles during high volume or shortages (servers, cashiers, bartenders, hosts).
• Provide feedback to employees in their position.
• Implement new standards and practices; update training materials.

Skills

Customer service

Communication

Calm under pressure

Team leadership

Math skills

Flexibility

Education

Two-year college degree

Tools

POS system

Job description

Home Run Inn Pizza in Darien, IL is seeking a reliable Floor Supervisor to support day-to-day front-of-house operations and maintain guest experiences in our full-service restaurant. You will lead servers and hosts, conduct pre-shift checks, train staff, and ensure safety, cleanliness, and smooth service during peak hours.

This role requires 1-2 years FOH experience, ability to stand long hours, and flexibility to work evenings and weekends; the ideal candidate demonstrates teamwork,