Front of House Service Manager: Growth, Training, Rewards

Texas Roadhouse, Inc.; Katy (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

401(k)

Job summary

Texas Roadhouse in Katy, TX is seeking a legendary Service Manager to oversee all Front of House daily operations, manage front-of-house employees, and ensure Legendary Food and Legendary Service for guests. You will drive sales, maintain service standards, and ensure compliance with safety and employment policies.

This role offers formal training, career growth opportunities, competitive benefits, and a fun, safe work environment with recognition and team incentives.

Qualifications

• Experience managing a restaurant's Front of House operations.
• Proven track record in staff development and coaching.
• Ability to drive guest satisfaction and sales.

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Skills

Front of House Management

Staff Training

Leadership

Scheduling

Guest Service

Budget & Cost Control

Job description

Texas Roadhouse in Katy, TX is seeking a legendary Service Manager to oversee all Front of House daily operations, manage front-of-house employees, and ensure Legendary Food and Legendary Service for guests. You will drive sales, maintain service standards, and ensure compliance with safety and employment policies.

This role offers formal training, career growth opportunities, competitive benefits, and a fun, safe work environment with recognition and team incentives.