Front of House Service Manager | Flexible Schedules & Growth

Texas Roadhouse, Inc.; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid vacation

Parental leave

Donor, Bereavement leave

Job summary

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee all Front of House daily operations and manage Front of House employees. The role focuses on delivering Legendary Food and Legendary Service to guests, with emphasis on people and daily improvements.

The position offers a dynamic restaurant environment with opportunities for training, development, and progression within the company.

Qualifications

• Experience managing front-of-house hospitality teams.
• Ability to train and coach employees.
• Strong understanding of guest service standards.
• Excellent communication and conflict resolution skills.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee restaurant cleanliness and guest safety.
• Provide or direct Front of House training.
• Manage performance evaluations, coaching and discipline.
• Oversee liquor orders and control costs; ensure Responsible Alcohol Service.
• Review applications, interview and hire Front of House staff.
• Plan hours, schedules, and assign tasks before, during, and after opening hours.

Skills

People management

Staff training

Guest service

Leadership

Policy compliance

Job description

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee all Front of House daily operations and manage Front of House employees. The role focuses on delivering Legendary Food and Legendary Service to guests, with emphasis on people and daily improvements.

The position offers a dynamic restaurant environment with opportunities for training, development, and progression within the company.