Front of House Service Manager - Flexible Schedules

Texas Roadhouse, Inc.; North Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid vacation

Adoption assistance

Life insurance

401(k) retirement plan

Tuition reimbursements

Profit-sharing

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and staff, ensuring Legendary Food and Legendary Service for guests.

This role focuses on driving guest satisfaction, maintaining safety standards, and leading FOH teams to deliver a top-tier dining experience. The position emphasizes training, scheduling, and cost control, with opportunities for career growth within a people-first culture.

Qualifications

• Ability to drive sales and guest satisfaction.
• Enforce employment policies and safety guidelines.
• Provide Front of House training and coaching.
• Conduct performance evaluations and disciplinary actions when needed.
• Manage liquor orders and monitor costs; ensure Responsible Alcohol Service.
• Assist in developing key staff and assist with hiring.
• Schedule creation and task delegation before and after opening hours.
• Ensure safe food handling practices throughout the operation.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee safety and cleanliness.
• Provide Front of House training and coaching.
• Perform evaluations, coaching, and disciplinary actions.
• Manage liquor orders and control liquor costs.
• Ensure compliance with liquor laws and Responsible Alcohol Service.
• Develop and mentor key employees and hourly staff with feedback.
• Review applications, interview, and assist hiring of FOH staff.
• Direct work: set hours, weekly schedules, tasks during opening hours.
• Create a fun, safe environment aligned with core values and goals.

Skills

Front of House leadership

Guest satisfaction

Staff coaching

Scheduling & staffing

Food & beverage safety

Tools

POS systems

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and staff, ensuring Legendary Food and Legendary Service for guests.

This role focuses on driving guest satisfaction, maintaining safety standards, and leading FOH teams to deliver a top-tier dining experience. The position emphasizes training, scheduling, and cost control, with opportunities for career growth within a people-first culture.