Front-of-House Service Leader & Crew Coach

Chipotle Mexican Grill; Pflugerville (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health/dental/vision insurance

Digital tips

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and a well-trained crew. You will keep the line clean and organized, monitor equipment, and support crew development.

This role also involves handling cash and office tasks, resolving customer issues, and assisting with scheduling and breaks while upholding Chipotle’s Food With Integrity philosophy.

Qualifications

• High school diploma and restaurant experience required.
• Familiarity with cash handling policies and procedures.
• Knowledge of food safety and health department matters.
• Ability to read, write, speak and understand the primary language of the work location.

Responsibilities

• Ensure high-quality, safe food is served.
• Maintain a clean, organized line and functioning equipment.
• Resolve food quality issues and customer incidents.
• Monitor crew breaks, shift changes, and line schedules.
• Cross-train front-of-house crew and assist with performance reviews.
• Assist with office administration duties and banking policies.

Skills

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Customer service

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and a well-trained crew. You will keep the line clean and organized, monitor equipment, and support crew development.

This role also involves handling cash and office tasks, resolving customer issues, and assisting with scheduling and breaks while upholding Chipotle’s Food With Integrity philosophy.