Front-of-House Service Leader & Coach

Chipotle Mexican Grill; Bridgeton (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served, while the crew is well trained and customer service is strong.

The role requires keeping a clean, organized line and functioning equipment, standing on shift, and assisting with tasks when not busy. Growth opportunities exist within a values-driven team.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.

Responsibilities

• Ensure great tasting, high quality food is served.
• Resolve food quality issues when they arise.
• Support food safety: hand washing, glove changes, time/temperature checks.
• Monitor line and daily safety checklists and policies.
• Resolve customer incidents and maintain positive experiences.
• Supervise crew breaks, shifts, meetings, and line schedules.
• Cross-train front-of-house crew and assist with performance reviews.

Skills

Cash handling policies

Food safety

Customer service

Team training

Office paperwork

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served, while the crew is well trained and customer service is strong.

The role requires keeping a clean, organized line and functioning equipment, standing on shift, and assisting with tasks when not busy. Growth opportunities exist within a values-driven team.