Front-of-House Restaurant Manager – Lead Service & Events

Eataly; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401K with match

Job summary

Eataly is seeking a Restaurant Manager to join our day-to-day operations, supporting the AGM and overseeing front-of-house staff across servers, bartenders, hosts, and more. This role emphasizes exceptional service, team leadership, and adherence to health and safety standards in a fast-paced restaurant environment.

Ideal candidates will have 2+ years of leadership experience in front-of-house roles, a solid understanding of steps of service, and strong communication and problem-solving skills.

Qualifications

• 2+ years of leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Excellent communication, leadership and problem-solving abilities.

Responsibilities

• Assist the Restaurant AGM in daily operations of full-service restaurants.
• Oversee front-of-house staff including servers, bartenders, hosts, bussers and barbacks.
• Support with hiring, training, evaluations and terminations.
• Investigate and resolve incidents involving employees and guests.
• Ensure service standards are consistently met and operational activities are efficient.
• Inspect dining room and storage for health and safety compliance.
• Manage front-of-house supply needs and budget monitoring.
• Plan restaurant activities and events with dining room and bar teams.

Skills

Leadership

Communication

Problem-solving

Steps of service

Education

Restaurant Management or Hospitality degree

Job description

Eataly is seeking a Restaurant Manager to join our day-to-day operations, supporting the AGM and overseeing front-of-house staff across servers, bartenders, hosts, and more. This role emphasizes exceptional service, team leadership, and adherence to health and safety standards in a fast-paced restaurant environment.

Ideal candidates will have 2+ years of leadership experience in front-of-house roles, a solid understanding of steps of service, and strong communication and problem-solving skills.