Front of House Reception Specialist | Client & Admin Pro

OCS; Norfolk (VA); Presencial; USD 32.000 - 40.000; Jornada completa

Descripción de la vacante

OCS UK & Ireland is seeking a proactive Front of House professional to join our reception team. You will be the first point of contact, answering calls, greeting visitors, logging details and ensuring messages are accurately passed to the relevant staff, while maintaining a professional image and welcoming environment.

Responsibilities include managing meeting room bookings, coordinating deliveries, monitoring alarms, assisting with general admin, and ensuring security and tidy reception areas.

Formación

• Extensive reception experience.
• Excellent telephone manner and professional communication.
• Strong written and verbal communication skills.
• It-literate with spreadsheets and databases; proficient in Word.
• Ability to multitask and work independently.

Responsabilidades

• Answering phone calls in a professional manner.
• Greeting visitors and logging details; ensuring appointments are recorded.
• Passing messages promptly with date, time, and contact details.
• Assisting with meeting room bookings and basic admin duties.
• Maintaining a clear desk policy and tidy reception area.
• Supporting stock/inventory checks and delivery logistics as needed.
• Escalating issues to FOH Supervisor or Contracts Manager.
• Providing reliable customer service and inter-department liaison.

Conocimientos

Reception experience

Telephone manners

IT skills

Excellent communication

Teamwork

Organizational skills

Educación

Herramientas

Word

Excel

Lotus Notes

Database

Descripción del empleo

OCS UK & Ireland is seeking a proactive Front of House professional to join our reception team. You will be the first point of contact, answering calls, greeting visitors, logging details and ensuring messages are accurately passed to the relevant staff, while maintaining a professional image and welcoming environment.

Responsibilities include managing meeting room bookings, coordinating deliveries, monitoring alarms, assisting with general admin, and ensuring security and tidy reception areas.