Front of House Ops Lead - Full-Time, Onsite Hospitality

HireBus Inc.; Atlanta (GA); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Cell phone stipend

Onsite in Atlanta

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid parental leave

Career development support

Tuition discount

Meal plan

Employee discounts

Disability insurance

Résumé du poste

Zoo Atlanta, in partnership with SSA Group, is seeking an Assistant Operations Manager to lead front of house food operations and guest services in Atlanta, GA. The role emphasizes coaching, staffing, and ensuring compliance with safety and service standards.

The ideal candidate has 2+ years in operations management within hospitality or attractions, with ServSafe certification, and comfort with POS systems and Microsoft Office.

Qualifications

• 2+ years of operations management experience, ideally in hospitality or attractions.
• ServSafe certification required.
• Ability to stand for extended periods and lift up to 35 pounds.
• Strong leadership and clear communication with teams and partners.

Responsabilités

• Lead front of house food operations with a focus on coaching, guest satisfaction, and compliance.
• Oversee scheduling, hiring, and development of staff.
• Maintain POS systems, safety protocols, and operating best practices.
• Manage payroll, inventory, invoicing, and vendor relationships.
• Partner with client leadership to align on service quality and goals.

Connaissances

Operations management

Leadership

Guest service

POS systems

Microsoft Office

ServSafe certification

Outils

POS systems

Microsoft Office

Description du poste

Zoo Atlanta, in partnership with SSA Group, is seeking an Assistant Operations Manager to lead front of house food operations and guest services in Atlanta, GA. The role emphasizes coaching, staffing, and ensuring compliance with safety and service standards.

The ideal candidate has 2+ years in operations management within hospitality or attractions, with ServSafe certification, and comfort with POS systems and Microsoft Office.