Assistant Operations Manager

HireBus Inc.; Atlanta (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Cell phone stipend

Onsite in Atlanta

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid parental leave

Career development support

Tuition discount

Meal plan

Employee discounts

Disability insurance

Job summary

Zoo Atlanta, in partnership with SSA Group, is seeking an Assistant Operations Manager to lead front of house food operations and guest services in Atlanta, GA. The role emphasizes coaching, staffing, and ensuring compliance with safety and service standards.

The ideal candidate has 2+ years in operations management within hospitality or attractions, with ServSafe certification, and comfort with POS systems and Microsoft Office.

Qualifications

• 2+ years of operations management experience, ideally in hospitality or attractions.
• ServSafe certification required.
• Ability to stand for extended periods and lift up to 35 pounds.
• Strong leadership and clear communication with teams and partners.

Responsibilities

• Lead front of house food operations with a focus on coaching, guest satisfaction, and compliance.
• Oversee scheduling, hiring, and development of staff.
• Maintain POS systems, safety protocols, and operating best practices.
• Manage payroll, inventory, invoicing, and vendor relationships.
• Partner with client leadership to align on service quality and goals.

Skills

Operations management

Leadership

Guest service

POS systems

Microsoft Office

ServSafe certification

Tools

POS systems

Microsoft Office

Job description

SSA Group at Zoo Atlanta is hiring an Assistant Operations Manager in Atlanta, GA, paying $20 to $23 an hour. The role calls for 2+ years of operations management experience, ideally in hospitality or attractions, plus ServSafe certification. You will help run front of house food operations and guest service at one of Atlanta's best known cultural attractions.

Who You Are:

• You are a natural leader who communicates clearly and brings out the best in the people around you.

• You love keeping food service operations organized, compliant, and ready for every guest who walks through the gate.

• You take pride in building strong relationships with vendors, client partners, and your own crew.

• You bring comfort working with POS systems and Microsoft Office.

• You bring the stamina to stand for extended periods and lift up to 35 pounds.

Who We Are:

• Zoo Atlanta works toward a world where wildlife and people flourish together, through conservation, research, and education.

• Every visit is built to connect guests with animals and inspire real conservation action.

• SSA Group is Zoo Atlanta's culinary partner, providing the snacks, meals, and more guests enjoy throughout their visit.

What You Will Do Each Day:

• Lead front of house food operations with a focus on team coaching, guest satisfaction, and compliance.

• Oversee scheduling, hiring, and development of staff.

• Maintain POS systems, safety protocols, and operational best practices.

• Manage payroll, inventory, invoicing, and vendor relationships.

• Partner with client leadership to align on service quality and goals.

Why You'll Love Working Here:

• $20 to $23 an hour.

• Full time, onsite work in Atlanta, GA.

• A $75 monthly cell phone stipend and a flexible time off policy.

• Health, dental, and vision insurance, plus a 401k with company match.

• Paid parental leave, career development support, and a tuition discount.

• A meal plan, employee discounts, and company paid short and long term disability.