Front-of-House Operations Leader

Augustine Casino; Coachella (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Augustine Casino in California is seeking an experienced Front of House Manager to direct daily operations of all Food & Beverage outlets. You will ensure staffing within budget, uphold health codes, train staff, and elevate guest experiences while fostering a positive work environment.

The role requires strong communication, leadership, and a hands-on approach to maintain service culture, with emphasis on teamwork, discipline, and safety. 21+ and gaming license readiness preferred.

Qualifications

• Minimum of five (5) years in the hospitality industry, with an emphasis on food and beverage.
• Experience with current Food & Beverage operational systems and software.
• Ability to obtain a valid gaming license is required.
• Must be 21 or over, pass drug screening, and background (credit/criminal) check.
• Obtain valid Food Handlers and Responsible Beverage Server Certifications.
• Must be able and willing to obtain a ServSafe Manager Certification within 30 days of employment.
• Ability to forecast food and beverage needs.
• Ability to adhere to budgets and meet financial targets.
• Proficiency utilizing Microsoft Office Suite.

Responsibilities

• Oversee daily operation of all Food & Beverage outlets.
• Monitor staff performance to ensure service standards and protocols.
• Conduct ongoing training to improve craft and growth.
• Address guest comments and reviews with root-cause analysis and resolution.
• Maintain service culture and effective communication.
• Ensure compliance with rules, regulations, and budgets.

Skills

Front of house leadership

Staff training

Guest service

Budget adherence

Microsoft Office

Tools

POS systems

Microsoft Office

Job description

Augustine Casino in California is seeking an experienced Front of House Manager to direct daily operations of all Food & Beverage outlets. You will ensure staffing within budget, uphold health codes, train staff, and elevate guest experiences while fostering a positive work environment.

The role requires strong communication, leadership, and a hands-on approach to maintain service culture, with emphasis on teamwork, discipline, and safety. 21+ and gaming license readiness preferred.