Front of House Manager - Lead Guest Experience & Ops

BBQ Holdings, Inc.; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

BBQ Holdings, Inc. in Omaha, Nebraska is seeking a Restaurant Manager to oversee daily restaurant operations and ensure high standards of service and quality.

You will supervise staff, manage inventory and costs, maintain food safety, and collaborate with chefs to create appealing menus. The role requires a strong leadership presence, excellent interpersonal skills, and a flexible schedule including 50-hour weeks.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Time management

Organization

Food safety

MS Office

Flexibility

Education

High school diploma

Tools

Microsoft Office Suite

Job description

BBQ Holdings, Inc. in Omaha, Nebraska is seeking a Restaurant Manager to oversee daily restaurant operations and ensure high standards of service and quality.

You will supervise staff, manage inventory and costs, maintain food safety, and collaborate with chefs to create appealing menus. The role requires a strong leadership presence, excellent interpersonal skills, and a flexible schedule including 50-hour weeks.