Front of House Manager - Lead Guest Experience & Growth

Pixie, Noodles, Big Apple Bagel, B404 and Boston's; Midland (MI); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health, Dental and Vision Insurance

Life and Disability Insurance

401k

Paid Time Off

Family Medical Leave

Meal Discounts

Opportunity for Advancement

Zusammenfassung

Boston’s Restaurant and Sports Bar seeks a dynamic Restaurant Manager to oversee day-to-day shift operations under the General Manager, ensuring guest satisfaction and smooth service.

You’ll schedule staff, train teams, monitor costs, and lead a high-energy team to uphold our brand standards. This role requires hands-on leadership, strong communication, and the ability to work evenings, weekends, and holidays.

Qualifikationen

• Bachelor’s Degree preferred but not required.
• Prefer prior hotel or restaurant management or similar discipline. Will accept a combination of relevant work experience, courses and certifications.
• Preferred minimum 1 year progressive experience in a restaurant management role.
• Proven leader within a restaurant environment with the ability to inspire others to work toward a common goal and reach their potential.
• Hands-on management style that emphasizes direct involvement in day-to-day operations.
• Excellent project management skills from conception to evaluation.
• Ability to manage multiple tasks simultaneously and to deadline.
• Ability to formulate flexible strategies and actions plans to achieve results.
• Ability to function independently and intuitively in a fast-paced environment.
• Excellent verbal and communication skills with the ability to prepare and deliver clear, concise reports and presentations.
• Team player with a can-do attitude.
• Highly organized with strong attention to detail.
• Effective interpersonal, influencing, coaching and conflict-resolution skills.
• Demonstrated creativity and sound business judgement.
• Advanced computer skills that include proficiency with Microsoft Office applications and a POS system a plus.
• Ability to manage confidential information and maintain its integrity imperative.
• Ability to work irregular hours including nights, weekends and holidays.

Aufgaben

• Oversee day-to-day shift operations under the General Manager.
• Schedule employees for front of house or heart of house operations.
• Provide ongoing training, supervision and development of employees.
• Maintain cost controls in food and labor.
• Maintain ambiance and cleanliness inside and outside the restaurant.
• Continuously focus on improving the Guest dining experience.
• Train, motivate, and develop staff to ensure understanding of all needs within the restaurant.
• Lead a team of hospitality professionals to ensure each guest is a Fan of Boston’s!
• Manage opening and closing duties of the restaurant as scheduled by the GM.
• Lead a team of culinary professionals to ensure guests enjoy the perfect dining experience.

Kenntnisse

Leadership

Project management

Multitasking

Communication skills

Team player

Attention to detail

Conflict resolution

POS system

Microsoft Office

Ausbildung

Bachelor’s Degree preferred

Tools

POS system proficiency

MS Office proficiency

Jobbeschreibung

Boston’s Restaurant and Sports Bar seeks a dynamic Restaurant Manager to oversee day-to-day shift operations under the General Manager, ensuring guest satisfaction and smooth service.

You’ll schedule staff, train teams, monitor costs, and lead a high-energy team to uphold our brand standards. This role requires hands-on leadership, strong communication, and the ability to work evenings, weekends, and holidays.