Front of House Manager — Lead Guest Experience

Pasta Express - c3a5; Springfield (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Pasta Express in Springfield, Missouri is seeking a Front of House Manager to lead the FOH team and ensure outstanding guest experiences in a fast-paced setting.

Ideal candidates will have at least 1 year of supervisory experience, strong leadership and communication skills, and a guest-first approach to service. This is a full-time role operating in a dine-in, carryout, and drive-thru environment where teamwork with the kitchen is essential.

Qualifications

• 1 year of supervisory or management experience in restaurant or hospitality.
• Strong leadership and communication skills to inspire and guide the team.
• Guest-first mindset focused on delivering outstanding service in a fast-paced environment.
• Ability to multitask and stay organized; proactive problem-solving.

Responsibilities

• Lead and supervise the Front of House team to deliver exceptional guest service.
• Manage daily operations, including opening and closing procedures.
• Handle guest inquiries, concerns, and feedback with professionalism and care.
• Ensure cleanliness, organization, and compliance with health and safety standards.
• Train and mentor FOH staff to maintain high performance and morale.
• Assist in scheduling and coordinating team shifts for smooth operations.
• Collaborate with kitchen team to ensure seamless service.

Skills

Leadership

Communication

Guest service

Multitasking

Problem solving

Job description

Pasta Express in Springfield, Missouri is seeking a Front of House Manager to lead the FOH team and ensure outstanding guest experiences in a fast-paced setting.

Ideal candidates will have at least 1 year of supervisory experience, strong leadership and communication skills, and a guest-first approach to service. This is a full-time role operating in a dine-in, carryout, and drive-thru environment where teamwork with the kitchen is essential.