Front of House Manager

Pasta Express - c3a5; Springfield (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Pasta Express in Springfield, Missouri is seeking a Front of House Manager to lead the FOH team and ensure outstanding guest experiences in a fast-paced setting.

Ideal candidates will have at least 1 year of supervisory experience, strong leadership and communication skills, and a guest-first approach to service. This is a full-time role operating in a dine-in, carryout, and drive-thru environment where teamwork with the kitchen is essential.

Qualifications

• 1 year of supervisory or management experience in restaurant or hospitality.
• Strong leadership and communication skills to inspire and guide the team.
• Guest-first mindset focused on delivering outstanding service in a fast-paced environment.
• Ability to multitask and stay organized; proactive problem-solving.

Responsibilities

• Lead and supervise the Front of House team to deliver exceptional guest service.
• Manage daily operations, including opening and closing procedures.
• Handle guest inquiries, concerns, and feedback with professionalism and care.
• Ensure cleanliness, organization, and compliance with health and safety standards.
• Train and mentor FOH staff to maintain high performance and morale.
• Assist in scheduling and coordinating team shifts for smooth operations.
• Collaborate with kitchen team to ensure seamless service.

Skills

Leadership

Communication

Guest service

Multitasking

Problem solving

Job description

Join Our Team as a FOH Manager at Pasta Express!

Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, team-oriented environment? Pasta Express, a quick-service Italian restaurant in Springfield, Missouri, is looking for a dedicated and enthusiastic Front of House (FOH) Manager to join our team! If you have a knack for leadership and a love for Italian cuisine, we'd love to hear from you.

About Us

At Pasta Express, we take pride in offering a high-value dining experience to our community, family, and friends. Whether it's dine-in, carryout, or drive-thru service at select locations, we're committed to serving delicious Italian dishes with a smile. Join a team that values quality, efficiency, and outstanding customer service.

What You’ll Do

As our FOH Manager, you'll play a key role in ensuring our guests have the best experience possible. Your responsibilities will include:

• Leading and supervising the Front of House team to deliver exceptional guest service.
• Managing daily operations, including opening and closing procedures.
• Handling guest inquiries, concerns, and feedback with professionalism and care.
• Ensuring cleanliness, organization, and compliance with health and safety standards.
• Training and mentoring FOH staff to maintain high performance and morale.
• Assisting in scheduling and coordinating team shifts to ensure smooth operations.
• Collaborating with the kitchen team to ensure seamless service.

What We’re Looking For

To be successful in this role, you'll need:

• 1 year of experience in a supervisory or management role in the restaurant or hospitality industry.
• Strong leadership and communication skills to inspire and guide your team.
• A guest-first mindset with a commitment to delivering outstanding service.
• The ability to multitask and stay organized in a fast-paced environment.
• A proactive attitude and problem-solving skills to handle challenges effectively.

Why Join Pasta Express?

At Pasta Express, we're more than just a restaurant - we're a community. When you join our team, you'll become part of a supportive and collaborative environment that values hard work, dedication, and a passion for great food. We're committed to making every day at work rewarding and enjoyable.

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