Front of House Manager: Guest Experience Leader

Compass Group USA; Tulsa (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Assistance Program

Job summary

Compass Group USA is seeking a Front of House Manager for our Tulsa, OK venues. The role reports to the General Manager and focuses on staff leadership, service excellence, beverage program development, and event catering coordination.

The candidate will manage schedules, budgets, vendor relations, and ensure top-tier food and beverage quality, guest service, and compliance with safety standards. This is a full-time position requiring evening and weekend hours.

Qualifications

• Experience leading teams in hospitality environments.
• Strong communication and customer service skills.
• Ability to manage inventories and budgets.
• Willingness to work late afternoons, nights, and weekends.
• Experience with beverage programs and events is a plus.

Responsibilities

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events tied to shows
• Establishes beverage program and seasonal specials
• Purchases beverages
• Oversees culinary program with WPC team
• Maintains positive relationships with staff and clients
• Works with vendors to improve cost results
• Oversees attendance and staffing with venue managers
• Oversees financial aspects of bar/concession operations

Skills

Staff leadership

Customer service

Budget management

Multi-tasking

Communication

Alcohol service knowledge

Event catering

Scheduling

Education

College degree

Job description

Compass Group USA is seeking a Front of House Manager for our Tulsa, OK venues. The role reports to the General Manager and focuses on staff leadership, service excellence, beverage program development, and event catering coordination.

The candidate will manage schedules, budgets, vendor relations, and ensure top-tier food and beverage quality, guest service, and compliance with safety standards. This is a full-time position requiring evening and weekend hours.