Restaurant Ops Lead - Guest Experience & Team Growth

Recruiting.com LLC; Tulsa (OK); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance (affordable)

Dental and vision benefits

Voluntary insurance options

Company-sponsored life insurance

Employee assistance program

Competitive PTO

Company holidays

401k with company match

Travel and entertainment discounts

Location meal program

Bonus eligibility

Job summary

Recruiting.com LLC in Tulsa, OK is seeking a Restaurant Manager I to support the Unit General Manager in overseeing daily operations and delivering exceptional service. You will train and supervise staff, maintain standards, and ensure compliance with Food and Beverage policies.

The role emphasizes managing guests, maintaining culture, and achieving financial and service objectives while promoting a best-in-class work environment. Non-exempt, full-time position with department: Operations.

Qualifications

• Minimum high school diploma, some college preferred.
• 1-2 years restaurant management experience.
• Excellent communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Must be able to adapt to a diverse workforce.
• Ability to assist leadership in reaching objectives.
• Basic understanding of P&L goals including labor, sales and COG.

Responsibilities

• Understand all policies, procedures, standards and training programs for the concept.
• Check quality standards on food and beverage deliveries.
• Assist in ordering concept supplies (food, beverage, smallware, chemicals, paper).
• Resolve customer complaints about food quality or service using standards.
• Maintain sanitation standards and monitor staff for health and safety compliance.
• Follow proper record keeping per Areas standards.
• Prepare required paperwork and schedules in an organized manner.
• Process invoices through proper systems.
• Arrange for maintenance and repairs of equipment and services as needed.
• Maintain opening/closing procedures and security standards.
• Advise concept manager on associate performance.
• Ensure all employees follow dress code guidelines.
• Monitor food preparation to ensure brand and company standards.

Skills

Restaurant management

Customer service

Communication

Organizational skills

Adaptability

P&L basics

Team leadership

Education

High School Diploma

Some college

Job description

Recruiting.com LLC in Tulsa, OK is seeking a Restaurant Manager I to support the Unit General Manager in overseeing daily operations and delivering exceptional service. You will train and supervise staff, maintain standards, and ensure compliance with Food and Beverage policies.

The role emphasizes managing guests, maintaining culture, and achieving financial and service objectives while promoting a best-in-class work environment. Non-exempt, full-time position with department: Operations.