Front-of-House Manager: Lead Guest Experience & Operations

Qsculinary; Oklahoma City (OK); On-site; USD 50,000 - 55,000; Full time

Job summary

Bricktown Brewery in Oklahoma City seeks a Restaurant Manager to lead Front of House operations, supervise hourly team members, and partner with the management team to uphold guest service, safety, and profitability according to company policies.

Reporting to General Manager, you will drive sales initiatives, ensure food and beverage quality, manage schedules, budgets, and compliance with health codes, and handle guest concerns professionally.

Qualifications

• Minimum of 2 years full-service restaurant management experience.
• Must be 21 years of age or older.
• Successful completion of alcohol and food certification (ServSafe) and/or state requirements within 60 days.

Responsibilities

• Execute daily restaurant operations including supervision of hourly team members.
• Assist General Manager with sales initiatives and achieving goals.
• Maintain health, safety, and sanitation standards and equipment upkeep.
• Oversee food presentation and adherence to Bricktown Brewery specifications.
• Address guest complaints promptly to ensure timely recovery.
• Assist in writing schedules and managing budgets and payroll tasks.

Skills

Guest Service

Sales generation

Budgeting / P&L

Team leadership

Decision making

Restaurant operations

Health code knowledge

Time management

Problem solving

Tools

Ctuit

Aloha POS

Excel

Word

Outlook

Ops Analytica

Job description

Bricktown Brewery in Oklahoma City seeks a Restaurant Manager to lead Front of House operations, supervise hourly team members, and partner with the management team to uphold guest service, safety, and profitability according to company policies.

Reporting to General Manager, you will drive sales initiatives, ensure food and beverage quality, manage schedules, budgets, and compliance with health codes, and handle guest concerns professionally.