Front of House Manager — Guest Experience Leader

Topgolf Payroll Services; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Free Play

Discounted food

Health insurance

Dental

Vision

401(k) match

Job summary

Topgolf is seeking a Front of House Manager to lead guest-facing teams and deliver rock-star service in a high-energy venue. You will coach team members, drive guest satisfaction, and oversee opening/closing, hiring, and scheduling to ensure an exceptional experience.

The role requires a flexible schedule including evenings, weekends, and holidays, with the ability to work extended hours during peak periods and events. Topgolf offers competitive benefits.

Qualifications

• 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.
• High school diploma or equivalent.
• Ability to obtain required licenses and certifications for your location.
• Must be 21 years of age or older as required by state or local law.

Responsibilities

• Lead guest experience and set the daily standard for service across the front of house.
• Coach and develop front of house team members and drive engagement.
• Manage operations including opening/closing, scheduling, hiring, and inventory needs.
• Uphold Topgolf's values and maintain health, safety, and operational standards.

Skills

Guest Experience

Team Leadership

Operations Management

Safety & Standards

Education

High school diploma

Job description

Topgolf is seeking a Front of House Manager to lead guest-facing teams and deliver rock-star service in a high-energy venue. You will coach team members, drive guest satisfaction, and oversee opening/closing, hiring, and scheduling to ensure an exceptional experience.

The role requires a flexible schedule including evenings, weekends, and holidays, with the ability to work extended hours during peak periods and events. Topgolf offers competitive benefits.