Front of House Manager - Guest Experience Lead, Flexible Hours

Lloyds Full Service Restaurant; Cary (NC); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Phone stipend

Paid time off

Shift meals

Employee discounts

Flexible schedules

Job summary

Lloyd’s Full Service Restaurant in Cary, NC seeks an experienced Front of House (FOH) Restaurant Manager to oversee daily operations and deliver exceptional service. You will lead by example, coach staff, gather feedback from guests, and ensure menu knowledge and efficiency across shifts.

The role partners with the General Manager to drive culture, improve operations, and support financial performance while maintaining health and safety standards.

Qualifications

• Minimum of 1 year restaurant/bar management
• Strong leadership skills and the ability to train, coach, develop and motivate others
• Possess or ability to obtain ServSafe and Tips Certification within six months of commencement of employment
• Highest level of integrity and a hands-on management style
• Experience with Toast point of sales system preferred
• Exceptional organizational and operational skills, and detail-oriented with proven time management skills
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management

Responsibilities

• Oversee daily operations, ensuring adherence to GM-established standards for service and quality
• Participate in weekly manager meetings to align on service priorities, upcoming events, and operational needs
• Work varied floor shifts to support staffing, lead by example, and identify opportunities for efficiency, programming, and training improvements
• Ensure food quality is consistent, visually appealing, and meets guest specifications
• Maintain expert-level knowledge of POS systems, menus, and service standards
• Assist in payroll for shifts and labor management
• Collaborate with the General Manager and other managers to brainstorm events

Skills

Leadership

Staff development

Interpersonal skills

Public speaking

Time management

Education

High School Diploma / GED

Hospitality management degree or related field

Tools

Toast POS

Job description

Lloyd’s Full Service Restaurant in Cary, NC seeks an experienced Front of House (FOH) Restaurant Manager to oversee daily operations and deliver exceptional service. You will lead by example, coach staff, gather feedback from guests, and ensure menu knowledge and efficiency across shifts.

The role partners with the General Manager to drive culture, improve operations, and support financial performance while maintaining health and safety standards.