Front of House Leader: Guest Experience & Bar Ops

Lm-Restaurants; Concord (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company contribution up to

Paid time off

Employee dining discounts

Tuition reimbursement

Short-Term Disability

Life Insurance

Bonus opportunity

Job summary

Carolina Ale House in Concord Mills, NC is hiring a Front of House Manager to lead the floor, inspire the team, and own the guest experience in a high-volume setting.

This role emphasizes building a welcoming atmosphere from dining room to bar, coaching hourly staff, ensuring safety, training, and profitability, with opportunities for career growth and a strong benefits package. Join LM Restaurants' team and bring energy to guests while contributing to community-oriented culture.

Qualifications

• Front-of-house management experience in a high-volume restaurant.
• Strong communication and leadership skills.
• Proven ability to coach and motivate hourly staff.

Responsibilities

• Lead day-to-day front-of-house operations with focus on guest experience and profitability.
• Partner with management to execute action plans and maintain smooth running.
• Support scheduling, performance management, and evaluations.
• Coach and develop team members to deliver hospitality with confidence.
• Ensure bar operations and beverage execution when applicable.
• Represent the brand in the local community and uphold policies.

Skills

Front-of-house leadership

Guest experience

Team development

Communication

Bar experience

Job description

Carolina Ale House in Concord Mills, NC is hiring a Front of House Manager to lead the floor, inspire the team, and own the guest experience in a high-volume setting.

This role emphasizes building a welcoming atmosphere from dining room to bar, coaching hourly staff, ensuring safety, training, and profitability, with opportunities for career growth and a strong benefits package. Join LM Restaurants' team and bring energy to guests while contributing to community-oriented culture.