FOH Manager - Dynamic Guest Service Leader (Bars & Lane)

Stars and Strikes Family Entertainment Centers; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & 401k Benefits

Paid-Time off

Bonuses

Free bowling, laser tag & gameplay!

Monthly rewards

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Center in Raleigh, NC is seeking an experienced Front of House Manager for a high-volume, fast-paced restaurant and entertainment venue. You will oversee the restaurant, bar, and lane service while ensuring guests receive an exceptional experience.

The ideal candidate is outgoing and energetic with a passion for guest service and strong knowledge of restaurant operations.

Qualifications

• 1–2 years of management experience in hospitality or related.
• Hospitality and/or Food & Beverage experience is a plus.
• Ability to work weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere to ensure a great experience for guests and team.
• Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders.
• Adhere to core standards, HR policies, training, safety requirements.
• Lead and manage the FOH staff and oversee all FOH operations.
• Have a thorough knowledge of our restaurant and menus.
• Ensure the smooth and efficient operation of the bar.
• Maintain an organized workspace.

Skills

Front of House management

Guest service

Staff coaching

Tools

POS system

Job description

Stars and Strikes Family Entertainment Center in Raleigh, NC is seeking an experienced Front of House Manager for a high-volume, fast-paced restaurant and entertainment venue. You will oversee the restaurant, bar, and lane service while ensuring guests receive an exceptional experience.

The ideal candidate is outgoing and energetic with a passion for guest service and strong knowledge of restaurant operations.