Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a key role in daily operations and team development. This role emphasizes leadership, effective communication, and a commitment to creating an exceptional dining experience. With flexible scheduling and opportunities for growth, it’s an exciting chance to thrive in a vibrant workplace culture. Be part of a team that values integrity and community, and contribute to a positive environment where both guests and team members can flourish.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship initiatives

Reward and recognition programs

Qualifications

• Experience in a management role within a restaurant environment.
• Strong commitment to customer service and team development.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Ensure a positive experience for guests and team members.

Skills

Leadership

Organizational Skills

Time Management

Communication

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder-to-shoulder with team members
• Seeks continuous professional development and learning opportunities
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding Guest expectations daily, Boston Pizza is the place for you!