Front Of House Manager

HC-Resource; Carmel (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to lead a vibrant team in a high-volume restaurant environment. This role requires a passion for hospitality, exceptional leadership skills, and a commitment to providing outstanding customer service. You will be responsible for recruiting and developing a talented team, managing inventory, and ensuring a welcoming atmosphere for both staff and guests. If you thrive in a dynamic setting and are dedicated to excellence, this opportunity is perfect for you.

Qualifications

• Full-service management experience in high-volume restaurants.
• Proven success in leading and developing teams.

Responsibilities

• Recruiting and developing a competent team for exceptional customer service.
• Maintaining inventory levels and controlling expenses.
• Ensuring staff schedules and maintaining professional store conditions.

Skills

Leadership

Customer Service

Inventory Management

Financial Analysis

Team Development

Job description

HC-Resource is seekingFront of House ManagersaroundCarmel, IN.We have maintained a stellar reputation for providing quality food, superb beer selections, hand crafted cocktails and exemplary customer service excellence!

If you have a passion for friendly people, made from scratch food, craft beer and cocktails and a hospitality background then we want to talk to you!

Must have full-service management experience.

Responsibilities:

• Recruiting, selecting and developing a competent team of store personnel who lead the industry in customer service
• Maintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longest
• Industry leading training
• Managing employee relations by effectively communicating with staff using various styles of approach depending on the individual
• Maintaining store conditions that meet or exceed company goals
• Analyzing financial and accounting reports
• Controlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelines
• Ensuring that staff schedules are posted within the company’s timeline
• Completing recurring tasks on or before scheduled deadlines
• Maintaining a professional image at all times towards customers and staff
• Providing Excellent Customer Service at all times.
• Run great shifts

What we’re looking for:

• Proven success in leadership of high-volume full-service restaurants
• Leadership qualities that motivate and develop a high-achieving team
• Exceptional customer service
• Lead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing people
• Create a safe, fun and clean environment in which employees will thrive and guests will return and recommend us to their friends
• Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
• Ensure the safety and security of employees, guests and company assets
• Communicate openly, clearly and effectively with a positive, solutions-oriented demeanor