Front of House Manager

The Melting Pot; Columbus (OH); On-site; USD 40,000 - 68,000; Full time

Job summary

The Melting Pot is seeking a capable Restaurant Manager to lead dining room operations in a high-volume setting. The role emphasizes coaching, accuracy, and adherence to food safety standards while driving guest satisfaction.

You will supervise service staff, manage reservations, and coordinate with kitchen teams, ensuring smooth shifts, effective training, and daily accounting tasks. A strong focus on teamwork and problem solving is required.

Qualifications

• Must follow food safety standards.
• Ability to lead by example with attention to detail.
• Experience with teamwork, reading directions, and computer systems.
• 2 year college or equivalent restaurant experience preferred.

Responsibilities

• Coordinate the service of servers, server assistants and bussers.
• Coach staff and verify knowledge and skills.
• Open and close shifts; manage daily bookkeeping, reservations and training.
• Oversee specialty areas such as wine, payroll, inventory, POS and marketing.

Skills

Teamwork

Problem solving

Computer systems

Food safety

Education

2 year college or equivalent

Tools

Microsoft Windows

Excel

MS Word

POS systems

Job description

MANAGEMENT POSITION

Upscale, Unpretentious, High Volume Stable Restaurant

Strong Management Team In Place

Growth Opportunities

Reasonable Work Schedule - Positive Environment

WHO WE ARE LOOKING FOR:

Generally, we want folks who are; Happy, Enjoy Helping Other People, Trainable and Thinking Problem Solvers. The kind of people you would also like to work with. Must be able to follow food safety standards. Must be able and willing to lead by example - with detail orientation. Proven work history and career progression with some supervision is an advantage. The positions requires teamwork, ability to read directions and manuals, require extensive use of computer systems.

JOB DESCRIPTION

A Melting Pot Manager will perform a variety of different functions throughout the workday. The working environment is dynamic and challenging and requires creative and critical thinking individual. Each manager is assigned an area of responsibility as well as daily dining room management responsibilities. A quality manager will always be coaching - providing feedback for constant staff learning and verification of knowledge and skills.

Dining Room Management

• Ensure each guest enjoys a "Perfect Night Out"
• Be a clientele builder
• Coordinate the service of the servers, server assistants and busser
• Solve service problems

Opening and Closing Shift Responsibilities

These shifts are rotated among managers and Key Employees

OPENING SHIFTS

• Insure proper staffing.
• Coordinate w/kitchen to insure proper prep and staffing
• Daily reservations management
• Conduct daily training meeting
• Daily bookkeeping
• Daily receiving

CLOSING SHIFTS

• Perform all server checkouts
• Manage cash and deposits
• Reconcile daily accounting and gift cards
• Assign and inspect closing work.

Specialty Area Responsibilities Each manager is assigned a specific focus area. This insures detailed attention in critical areas. These responsibilities are expanded or changed to insure cross training and your career development. Some Examples:

• Wine & Spirits Manager
• Small wares & Maintenance
• Reservations and Sales
• Payroll and Accounting
• Training and Scheduling
• Facility Maintenance
• Purchasing, Receiving and Inventory
• Menu and POS management
• Marketing Assistance - website maintenance, loyalty club communications, promotion planning and execution
• Special Project Assignments

WORK SCHEDULE

• 5 day work week average 45-55 hours
• 2 days off in a row (after training)

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

2 year college or equivalent restaurant experience preferred.

Language/Computer Skills

Must have the ability to read, write, and communicate in English, proficiency in Spanish as secondary/primary language is encouraged. Must have the ability to write, analyze, and evaluate various reports, manuals, and internal and external business correspondence. Must be proficient in Microsoft Windows with Knowledge of Excel, MS Word and email. Must have the ability to present information in an organized, accurate, clear, and concise format.

Management Experience preferred but not required

Restaurant Experience is required -- Full service

Fine wine & spirits knowledge helpful

Computer literacy required

Excel, Word, accounting software and POS experience is helpful

High Energy, Positive outlook, Non-fraternizing maturity and a good sense of Humor