Front of House Leader: Service Manager (Bonus + Benefits)

Hogsalt; Chicago (IL); Hybrid; USD 51,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) program

Commuter benefits

Dining discounts

Job summary

Trivoli Tavern, a part of Hogsalt, is seeking a dedicated and experienced Front Of House Manager for a full-time role with a salary negotiable plus bonus structure. The candidate will uphold Hogsalt’s values, lead FOH operations, and mentor staff while delivering exceptional hospitality.

The position requires a minimum of 3 years in a fast-paced restaurant and 1 year in a managerial role, with open evening/weekend/holiday availability.

Qualifications

• Minimum of 3 years working in a fast-paced, full-service restaurant.
• At least 1 year of experience in a management position.
• Ability to identify problems and be solution-oriented in regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification.
• Must be able to frequently lift items weighing up to 50 pounds.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally with guests, employees, and leadership.
• Complete general administrative tasks including opening/closing duties, cash handling, refunds, and maintaining facilities and supplies.
• Assist with training for front-of-house staff, updating training materials.
• Provide coaching and support for all hourly employees and fill into FOH positions as needed.
• Support the hospitality team to create a joyful, transportive guest experience.

Skills

FOH management

Staff training

Customer service

Budgeting

Job description

Trivoli Tavern, a part of Hogsalt, is seeking a dedicated and experienced Front Of House Manager for a full-time role with a salary negotiable plus bonus structure. The candidate will uphold Hogsalt’s values, lead FOH operations, and mentor staff while delivering exceptional hospitality.

The position requires a minimum of 3 years in a fast-paced restaurant and 1 year in a managerial role, with open evening/weekend/holiday availability.