Front-of-House Leader | Multi-Location Guest Experience

322 Bbq; Landlith, Mullica Hill (DE, NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health and wellness benefits

Paid time off and flexible scheduling

Career advancement opportunities

Employee meal discounts

Dynamic work environment with growth

Job summary

322 Bbq invites an experienced Restaurant Manager to lead front-of-house operations at our Wilmington, DE and Mullica Hill, NJ locations. You will oversee guest experience, staff training, scheduling, and daily operations to ensure consistency with our brand of fresh-smoked, craft-minded hospitality.

The ideal candidate has 3+ years in restaurant management, strong leadership, excellent communication, and the ability to handle guest relations with poise while traveling between two sites.

Qualifications

• 3+ years of restaurant management experience.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Experience with POS systems, scheduling software, and basic P&L management.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Problem-solving mindset with ability to think quickly under pressure.
• Reliable transportation to travel between both locations.
• Passion for hospitality and creating memorable dining experiences.

Responsibilities

• Oversee daily front-of-house operations across both locations.
• Lead, train, and develop service staff to deliver exceptional guest experiences.
• Manage scheduling, payroll, and staff performance.
• Ensure consistent service standards and brand experience.
• Handle guest relations, feedback, and conflict resolution.
• Collaborate with kitchen management on service flow and quality.
• Monitor sales, costs, and operational metrics.
• Implement policies and procedures for smooth operations.
• Support marketing initiatives and community engagement

Skills

Leadership

Team development

Communication

POS systems

Scheduling software

P&L management

Guest relations

Problem solving

Tools

POS systems

Scheduling software

Payroll tools

Job description

322 Bbq invites an experienced Restaurant Manager to lead front-of-house operations at our Wilmington, DE and Mullica Hill, NJ locations. You will oversee guest experience, staff training, scheduling, and daily operations to ensure consistency with our brand of fresh-smoked, craft-minded hospitality.

The ideal candidate has 3+ years in restaurant management, strong leadership, excellent communication, and the ability to handle guest relations with poise while traveling between two sites.