Front of House Leader: Guest Experience & Operations

Good Salt Restaurant Group; Orlando (FL); In loco; USD 50.000 - 55.000; Tempo pieno

Descrizione del lavoro

GoodSalt Restaurant Group is seeking a Service Manager to supervise front-of-house operations in Orlando, FL. You will lead staff scheduling, hiring, onboarding, and ongoing training to uphold service standards and guest satisfaction.

As MOD, you’ll coach your team, manage events, and ensure smooth daily operations while maintaining a clean, organized, and welcoming dining room environment. This role reports to management and emphasizes teamwork and accountability.

Competenze

• Leadership and team development experience
• Strong organizational and time-management abilities
• Excellent communication and guest-service mindset

Mansioni

• Create, finalize and post weekly FOH staff schedules.
• Manage staff availability, time-off, and coverage.
• Lead front-of-house onboarding and training for new hires.
• Maintain menu knowledge and service standards.
• Enforce opening/closing procedures and daily checklists.
• Act as Manager on Duty with real-time coaching.
• Coordinate events and special operations with management.
• Oversee cleaning, maintenance, and accountability tasks.
• Maintain administrative organization and documentation.

Conoscenze

Staff scheduling

Recruiting & interviews

Onboarding & training

Menu knowledge

Operations & floor mgmt

Coaching & guest service

Descrizione del lavoro

GoodSalt Restaurant Group is seeking a Service Manager to supervise front-of-house operations in Orlando, FL. You will lead staff scheduling, hiring, onboarding, and ongoing training to uphold service standards and guest satisfaction.

As MOD, you’ll coach your team, manage events, and ensure smooth daily operations while maintaining a clean, organized, and welcoming dining room environment. This role reports to management and emphasizes teamwork and accountability.