Front of House Leader - Coaching & Guest Experience

Chick-fil-A; Oroville (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Free Team Member meals

Paid Time Off

Job summary

OROVILLE CHICK-FIL-A is seeking a FOH Coordinator to lead Front of House operations, coach the team, and ensure hospitality excellence. You will manage opening, closing, and peak shifts while solving problems in real time and maintaining standards across service areas.

The role emphasizes leadership, guest satisfaction, and growth opportunities within a fast-paced Chick-fil-A restaurant environment in Oroville.

Qualifications

• Ability to lead people in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to coach performance with care and firmness.
• Willingness to use structured problem solving.

Responsibilities

• Lead effective Front of House shifts and set clear team priorities.
• Position team members and manage breaks to match guest demand.
• Coach team members in real time and recognize strong performance.
• Lead Drive-Thru and hospitality execution with speed, accuracy and safety.
• Align daily execution with guest experience goals.
• Identify bottlenecks and communicate improvements to leadership.
• Support responsible labor while protecting guest and team member experience.
• Complete cash-management, operational, and food-safety tasks after training.
• Model Performance, Attitude, Chemistry, Coachability, and Influence.

Skills

Team leadership

Communication

Decision making

Problem solving

Job description

OROVILLE CHICK-FIL-A is seeking a FOH Coordinator to lead Front of House operations, coach the team, and ensure hospitality excellence. You will manage opening, closing, and peak shifts while solving problems in real time and maintaining standards across service areas.

The role emphasizes leadership, guest satisfaction, and growth opportunities within a fast-paced Chick-fil-A restaurant environment in Oroville.