Front of House Coordinator

Chick-fil-A; Oroville (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Free Team Member meals

Paid Time Off

Job summary

OROVILLE CHICK-FIL-A is seeking a FOH Coordinator to lead Front of House operations, coach the team, and ensure hospitality excellence. You will manage opening, closing, and peak shifts while solving problems in real time and maintaining standards across service areas.

The role emphasizes leadership, guest satisfaction, and growth opportunities within a fast-paced Chick-fil-A restaurant environment in Oroville.

Qualifications

• Ability to lead people in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to coach performance with care and firmness.
• Willingness to use structured problem solving.

Responsibilities

• Lead effective Front of House shifts and set clear team priorities.
• Position team members and manage breaks to match guest demand.
• Coach team members in real time and recognize strong performance.
• Lead Drive-Thru and hospitality execution with speed, accuracy and safety.
• Align daily execution with guest experience goals.
• Identify bottlenecks and communicate improvements to leadership.
• Support responsible labor while protecting guest and team member experience.
• Complete cash-management, operational, and food-safety tasks after training.
• Model Performance, Attitude, Chemistry, Coachability, and Influence.

Skills

Team leadership

Communication

Decision making

Problem solving

Job description

OROVILLE CHICK-FIL-A

FOH COORDINATOR - HIRING POSTING

Where people grow, connect, and belong.

The FOH Coordinator helps turn our culture and standards into a great shift for both guests and Team Members. You will lead Front of House operations, position and coach the team, solve problems in real time, protect hospitality and operational excellence, and help Team Members grow.

This is a combined FOH leadership role. Coordinators may lead opening, transition, peak, or closing dayparts based on scheduling and restaurant needs.

What We're Looking For

• Demonstrated ability to lead people and operate effectively in a fast-paced environment.
• Strong communication, interpersonal skills, situational awareness, and decision-making ability.
• Ability to set clear expectations, coach performance, and hold others accountable with both care and firmness.
• A solutions-focused mindset and willingness to use structured problem solving rather than simply identifying problems.
• Personal ownership of growth, feedback, and continued development.
• Availability that supports the leadership needs agreed upon for the role, including applicable peak periods and weekends.
• Ability to perform the essential functions of the role, with or without reasonable accommodation.

Compensation & Benefits

Work Schedule: This full-time 40 hour per week hourly position is a leadership role generally expected to work approximately 40-50 hours per week based on business needs. Schedule requirements may include opening, closing, peak periods, weekends, and special events.

Pay: $23.00-$24.00 per hour.

Overtime: This position is eligiblefor overtime pay in accordance with Wage Order requirements..

Paid Time Off: Two weeks of paid time off for eligible Full-Time Front of House Directors, administered in accordance with Oroville

Chick-fil-A policy and applicable law.

Health Insurance: Employer contribution toward health insurance for eligible Full-Time Back of House Directors.

Free Food: Complimentary Team Member meals in accordance with restaurant policy.

Scheduling: Leadership scheduling designed to balance restaurant coverage, business needs, and reasonable flexibility when possible.

Growth Opportunities: Ongoing leadership development and opportunities for continued career advancement.

Our Culture

Mission: Care for people, Welcome everyone, own the standard.

Vision: Where people grow, lead and belong.

Values: Accountability Welcoming Caring Servant Leadership Trustworthy

What You'll Lead

• Lead effective Front of House shifts and create clear priorities for the team.
• Position Team Members, manage breaks and cuts, and adjust the shift as guest demand and business needs change.
• Coach Team Members in real time, recognize strong performance, and hold the team accountable to expectations.
• Lead Drive-Thru and hospitality execution while protecting speed, accuracy, quality, safety, cleanliness, and genuine care.
• Understand guest-experience goals and help the team connect daily execution to those goals.
• Identify bottlenecks, solve problems, and communicate opportunities and needs to senior leadership.
• Support responsible labor execution while protecting the guest and Team Member experience.
• Complete applicable cash-management, operational, food-safety, opening, transition, and closing responsibilities after training and authorization.
• Model our expectations of Performance, Attitude, Chemistry, Coachability, and Influence and help develop those behaviors in others.

Why Lead at Oroville Chick-fil-A?

We want leadership to be more than a title. Coordinators are given meaningful responsibility, coaching, and opportunities to develop the skills needed for greater leadership. Our goal is to create a place where you can serve people well, strengthen a team, and continue growing personally and professionally.

Work Environment

This position is performed in person at Oroville Chick-fil-A and may include Front of House, Back of House, or cross training assignments. The restaurant environment may include prolonged standing and walking, reaching, bending, lifting,

40 pounds, carrying, repetitive motion, heat, cold, noise, wet surfaces, and cleaning products.

OROVILLE CHICK-FIL-A IS AN EQUAL OPPORTUNITY EMPLOYER

State and federal laws prohibit discrimination in employment because of race, color, national origin, ancestry, sex, gender (including gender identity and gender expression), religion, age, mental or physical disability, military or

veteran status, medical condition, marital status, sexual orientation, pregnancy, reproductive health decision making, or any other characteristic protected by federal, state or local law.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.