Front-of-House Host — Warm Welcomes & Seamless Seating

Miskiri Hospitality Group; Silver Spring (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Miskiri Hospitality Group in the United States is seeking a warm, organized Host/Hostess to greet guests, manage seating and wait times, and keep the front of the house running smoothly. This role requires excellent people skills, composure under pressure, and the ability to multitask during busy periods.

You will be the first and last impression of the guest experience, coordinating with servers and management to ensure timely seating, accurate wait times, and a welcoming atmosphere.

Qualifications

• No prior experience required; customer service or hospitality experience a plus.
• Friendly, outgoing personality with strong verbal communication skills.
• Ability to stay calm, organized, and professional during high-volume periods.
• Strong multitasking and problem-solving skills.
• Basic computer/POS or reservation-system skills (or willingness to learn).

Responsibilities

• Greet every guest promptly and warmly upon arrival, creating a great first impression
• Manage the waitlist and seating chart to balance server sections and maintain efficient table turns
• Accurately quote wait times and communicate updates to waiting guests
• Answer the phone professionally, take reservations, and respond to guest inquiries
• Escort guests to their table, present menus, and communicate any relevant specials or notes to the serving team
• Coordinate with servers, bussers, and management to ensure tables are cleaned and reset promptly for the next party
• Monitor the dining room flow and proactively flag any seating or service issues to management
• Maintain a clean, organized host stand and entrance area
• Handle guest concerns or special requests (large parties, accessibility needs, allergies) and relay them to the appropriate team member
• Assist with to-go orders, phone orders, or online order pickup as needed
• Say goodbye to departing guests and thank them for visiting

Skills

Customer service

Communication

Multitasking

Teamwork

Patience

Job description

Miskiri Hospitality Group in the United States is seeking a warm, organized Host/Hostess to greet guests, manage seating and wait times, and keep the front of the house running smoothly. This role requires excellent people skills, composure under pressure, and the ability to multitask during busy periods.

You will be the first and last impression of the guest experience, coordinating with servers and management to ensure timely seating, accurate wait times, and a welcoming atmosphere.