Guest Experience Host & Front-of-House Concierge

Whiskey Reds

Marina, California, United States, Northern America, Americas

Hybrid

USD 28,000 - 30,000

Part time

11 days ago

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Benefits offered by this job

Health insurance
Life insurance
401k with employer match
Employee discounts
Paid sick time

Job summary

Whiskey Reds in Marina Del Rey, CA is seeking a friendly Part-Time Host/Hostess to welcome guests, guide seating, and coordinate reservations. You will manage seating charts, answer calls, and support servers to ensure a smooth dining experience.

The role requires excellent communication, a customer-focused attitude, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is mandatory, with benefits including health plans and 401(k) options.

Qualifications

  • Excellent communication and interpersonal skills.
  • A friendly, outgoing personality with a passion for customer service.
  • Ability to multitask and stay calm under pressure in a busy environment.
  • Strong organizational skills and attention to detail.
  • Prior experience as a host/hostess or in a customer-facing role is preferred but not required.
  • Flexibility to work varied hours, including weekends and holidays is mandatory.

Responsibilities

  • Greet guests with a warm and welcoming attitude.
  • Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
  • Provide accurate wait times and ensure guests are comfortable during their wait.
  • Answer phone calls, take reservations, and manage the guest list.
  • Maintain a clean and organized front-of-house area, including the host stand and entryway.
  • Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
  • Handle guest inquiries and concerns with professionalism and a positive attitude.
  • Assist with other tasks as needed, including helping with special events.

Skills

Communication
Customer service
Multitasking
Organization
Experience in host/hostess
Flexibility

Education

High School Diploma or College Degree

Job description

Whiskey Reds in Marina Del Rey, CA is seeking a friendly Part-Time Host/Hostess to welcome guests, guide seating, and coordinate reservations. You will manage seating charts, answer calls, and support servers to ensure a smooth dining experience.

The role requires excellent communication, a customer-focused attitude, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is mandatory, with benefits including health plans and 401(k) options.

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