Guest Experience Host: Front-of-House & Takeout

Original Roadhouse Grill; Gresham (OR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

401k

Paid sick leave

Employee assistance

Dynamic work atmosphere

Career development

Job summary

Original Roadhouse Grill is seeking a friendly Host to greet guests, seat diners, answer phones and assist servers during busy shifts. You will help maintain a clean lobby and manage the waiting list.

This role emphasizes guest acknowledgement, taking take-out orders, and delivering excellent service in a fast-paced restaurant. Benefits and growth opportunities are included, with training and teamwork emphasized.

You must be well groomed, reliable and able to stand for extended periods.

Responsibilities

• Prepares the lobby area for guests’ arrival.
• Opens the door and greets guests as they enter.
• Determines seating preferences and advises guests of waiting time if any.
• Directs guests to waiting areas and maintains an accurate waiting list on a first come, first served basis.
• Notifies guests that their table is ready and guides the guests to the table.
• Distributes menus to each guest at the table.
• Answers the telephone before the third ring and responds to guest inquiries.
• Writes take-out orders from call-in or walk-in guests.
• Processes, packs and collects payment on take-out orders.
• Responds professionally to guest comments and questions.
• Assists servers by re-filling beverages, clearing plates and responding to requests from seated guests.
• Cleans and maintains lobby area.
• Monitors cleanliness of restrooms and level of restroom supplies.
• Opens the door and offers a parting comment to all departing guests.
• Verbally acknowledges all guests encountered in restaurant.
• Follows all health, safety, sanitation and security standards.
• Performs other duties as assigned by the supervisor.

Job description

Original Roadhouse Grill is seeking a friendly Host to greet guests, seat diners, answer phones and assist servers during busy shifts. You will help maintain a clean lobby and manage the waiting list.

This role emphasizes guest acknowledgement, taking take-out orders, and delivering excellent service in a fast-paced restaurant. Benefits and growth opportunities are included, with training and teamwork emphasized.

You must be well groomed, reliable and able to stand for extended periods.