Front of House Guest Services Manager (Night & Weekend)

Pizza Ranch Norwalk; Norwalk (IA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive salary

Paid time off

Medical, dental, and vision insurance

401(k) retirement plan

Professional development opportunities

Positive and supportive work environm

Résumé du poste

Pizza Ranch Norwalk seeks a dynamic Guest Services Manager to oversee front of house and guest services in our Norwalk restaurant. You will lead a front of house team, ensuring timely, friendly service and a clean, welcoming dining area in a fast-paced environment.

The ideal candidate has strong leadership and communication skills with at least 2 years in hospitality leadership, and the ability to multitask during evenings, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a guest services or hospitality leadership role.
• Strong leadership and communication skills.
• Ability to multitask and handle a high-volume workload.
• Excellent customer service skills.
• Flexibility to work evenings, weekends, and holidays.

Responsabilités

• Manage and lead a front of house team.
• Oversee daily operation of serving buffet guests.
• Ensure tasks are completed efficiently and maintain a clean, organized dining area with safety compliance.
• Provide excellent customer service and handle questions, needs, complaints and concerns.
• Monitor and maintain inventory levels and restock as needed.
• Complete daily financial and operational tasks such as reconciling the register and shift reports.
• Other duties as assigned.

Description du poste

Pizza Ranch Norwalk seeks a dynamic Guest Services Manager to oversee front of house and guest services in our Norwalk restaurant. You will lead a front of house team, ensuring timely, friendly service and a clean, welcoming dining area in a fast-paced environment.

The ideal candidate has strong leadership and communication skills with at least 2 years in hospitality leadership, and the ability to multitask during evenings, weekends, and holidays.