Front of House Guest Experience Specialist

The Press Club Grill; Bellefontaine (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Huey Magoo’s is looking for a Front of House Team Member to create a sincere guest experience by being friendly, fast, and efficient in a customer-facing role. You will communicate clearly, handle orders, and ensure guest satisfaction in a busy setting.

Responsibilities include POS operation, order accuracy, and maintaining cleanliness. English fluency is required; multi-lingual is a plus in a fast-paced restaurant environment.

Qualifications

• Strong communication and people skills.
• Friendly attitude and guest-first mindset.
• Ability to respond to feedback with urgency and professionalism.
• Ability to lift up to 10 lbs.
• Stand for 8+ hours.
• Must read/write in English; multilingual a plus.

Responsibilities

• Maintain professional appearance and adhere to Huey Magoo’s policies.
• Delight guests and strive to exceed expectations.
• Know menu items and suggestive sell.
• Operate the POS system and handle payments.
• Communicate with guests in person and by phone.
• Ensure accuracy and quality of orders.
• Bag orders for To Go, delivery, drive-thru, curbside, or web pickup.
• Deliver food and verify guest satisfaction.
• Prep front-of-house food and drink items.

Skills

Customer service

Communication

English proficiency

Fast-paced environment

Job description

Huey Magoo’s is looking for a Front of House Team Member to create a sincere guest experience by being friendly, fast, and efficient in a customer-facing role. You will communicate clearly, handle orders, and ensure guest satisfaction in a busy setting.

Responsibilities include POS operation, order accuracy, and maintaining cleanliness. English fluency is required; multi-lingual is a plus in a fast-paced restaurant environment.