Guest Experience Specialist

15 - HMS Lady Lake, llc.; The Villages (FL); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Huey Maggoo's is seeking a Customer Service team member to help create a pleasant dining experience for guests by providing quick and friendly service and keeping a clean, orderly workstation.

The role includes cashier/food runner responsibilities, guest connection, menu knowledge, cash handling, and maintaining high food quality and presentation. The team member will interact with guests both in the restaurant and over the phone, with a focus on hospitality.

Responsabilités

• Create an emotional bond with guests by making a connection and exceeding expectations with energetic, caring service.
• Maintain a proper image through appearance and professional conduct, serving as the face of the restaurant.
• Cash accountability by ensuring all cash and credit cards are collected and secured properly.
• Develop thorough knowledge of menu items, prices, sales techniques, and ordering procedures.
• Ensure all food items are prepared accurately and of high quality, with attention to presentation standards.
• Maintain cleanliness and organization of the condiment area, drink station, and takeout counter; complete server duties as assigned.

Description du poste

Huey Maggoo's is seeking a Customer Service team member to help create a pleasant dining experience for guests by providing quick and friendly service and keeping a clean, orderly workstation.

The role includes cashier/food runner responsibilities, guest connection, menu knowledge, cash handling, and maintaining high food quality and presentation. The team member will interact with guests both in the restaurant and over the phone, with a focus on hospitality.