Guest Services Team Member

HMPW LLC - Huey Magoo's; Port Wentworth (GA); Sur place; USD 14 000 - 21 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Flexible schedule

Opportunity for advancement

Résumé du poste

Huey Magoo’s in Port Wentworth, GA is seeking a Guest Services Team Member to deliver quick, friendly service and maintain a clean, welcoming dining area.

You will build positive guest connections, know menu items, handle cash responsibly, and help promote a clean, efficient restaurant, contributing to a great guest experience.

This role offers flexible scheduling and opportunities for advancement as the company expands in Southeast GA.

Qualifications

• Provide quick and friendly service to guests and maintain a clean workstation.
• Maintain proper image and professional conduct while interacting with guests.
• Handle cash and credit transactions following company procedures.
• Have thorough knowledge of menu items, prices, and ordering procedures.
• Contribute to high food quality and compliant presentation standards.
• Assist in marketing efforts and on-site promotions as directed.
• Keep work area stocked and clean, including condiment and drink stations.

Responsabilités

• Create a pleasant dining experience for all guests with fast, friendly service.
• Maintain a clean, orderly workstation and dining area at all times.
• Know menu items, prices, and ordering procedures to assist guests.
• Ensure cash and card handling is accurate and secure.
• Support marketing and promotional activities as directed.

Connaissances

Hospitality

Guest service

Communication

Cash handling

Menu knowledge

Food quality

Marketing

Cleanliness

Professional image

Description du poste

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits Offered & Wage Information

• $10-$15/hour
• Free first uniform shirt & hat; additional uniform items provided for free after probationary period is met
• Free uniform shirts & hat; additional uniform items provided for free after probationary period is met
• After 45 days of employment, full time employees of 18 years of age, offered the opportunity to access health insurance through our ICHRA (Individual Coverage Health Reimbursement Arrangement)as well asvarious supplemental insurance offerings
• Opportunities for growth with our company not only in this location, but as it expands to other areas across Southeast GA

Company Overview

At HMPW, a KRM Company, we all have the same job — making Huey Magoo’s “first choice.” We want to be “first choice” to our employees as a place to work and “first choice” to our guests as a place to eat.

The tasks we perform day to day may be different, but our mission is the same: “Make Someone Smile Today.” Huey Magoo’s strives to maintain clean restaurants and offer the freshest, highest quality items to each and every guest. These standards are validated when you and your fellow Co‑Workers interact with our guests. Talented Co‑Workers, like yourself, are the key ingredients that distinguish us from the rest. Our primary responsibility is to leave our guests with a positive long‑lasting impression of the Huey Magoo’s brand. We celebrate having your contributions, enthusiasm, and talents as part of our team.

Job Summary

As a member of the Huey Magoo’s restaurant operating team, the Guest Services Team Member is responsible for creating a pleasant dining experience to all Guests by providing quick and friendly service, as well as maintaining a clean and orderly work station.

Requirements

• Huey Magoo’s Hospitality
  • Create an emotional bond with the guest by making a connection with them.
  • Recognize opportunities to exceed a guest’s expectations, regardless of the circumstance.
  • Display an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.
• Proper Image
  • Maintain a proper image through personal appearance, professional conduct, and in your area of responsibility by adhering to all of Huey Magoo’s policies and procedures.
  • Most importantly, you are the face of our restaurant as you interact with our guests.
• Cash Accountability
  • Ensure all cash and credit cards are collected and secure in the prescribed procedures.
• Menu
  • Have a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.
• Food Quality
  • Ensure all food items are prepared accurately and of high quality.
  • Maintain standards for appearance and presentation according to system standards.
• Marketing and Promotion
  • Assist and implement marketing strategies as directed by the company in the restaurant as well as off‑site promotions.
• Work Area & Cleanliness
  • Maintain appearance and stock of the condiment area, drink station, and takeout counter.
  • Complete all assigned Server side work duties.