Front of House Guest Experience Host

The Cheesecake Factory; Orlando (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx

Medical coverage starting as low as $0

Virtual Care

Job summary

The Cheesecake Factory in Orlando, Florida is seeking a warm, friendly Host to greet guests, seat them with a welcoming smile, manage the waitlist, and coordinate reservations to keep service flowing smoothly.

You will quote accurate wait times, answer questions about our extensive menu and bakery case, support front‑of‑house teamwork, and help ensure every guest feels valued from arrival to seating.

Qualifications

• Experience in restaurant, hospitality, customer service, or food service preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, reliable, and punctual with a strong work ethic.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and seating rotation to assign tables and promote guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.

Skills

Customer service

Communication

Guest engagement

Teamwork

Punctuality

Job description

The Cheesecake Factory in Orlando, Florida is seeking a warm, friendly Host to greet guests, seat them with a welcoming smile, manage the waitlist, and coordinate reservations to keep service flowing smoothly.

You will quote accurate wait times, answer questions about our extensive menu and bakery case, support front‑of‑house teamwork, and help ensure every guest feels valued from arrival to seating.