Front of House Guest Experience Host

The Cheesecake Factory; Oxnard (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Faster Pay next day

50% off shift meals

25% discount when dining with friends

Paid vacation and sick time

Medical, Dental, Vision coverage

Job summary

The Cheesecake Factory is seeking a friendly Host to welcome guests, guide seating, and manage the waitlist and reservations with accurate wait times. You’ll contribute to a warm first impression and smooth guest flow in a fast-paced, full-service environment.

Ideal candidates are seasoned in hospitality, with strong communication, reliability, and a team-oriented mindset. Expect steady hours and opportunities to grow within an award-winning company known for great guest experiences.

Qualifications

• Previous restaurant, hospitality, customer service, or food service industry experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, reliable, and punctual with a strong work ethic.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• Assist front-of-house operations and support teamwork to enhance the guest experience.
• Answer phones with a sense of urgency and help guests with questions.
• Perform sidework and closing tasks with attention to detail.
• Multitask and work efficiently in a fast-paced environment.

Job description

The Cheesecake Factory is seeking a friendly Host to welcome guests, guide seating, and manage the waitlist and reservations with accurate wait times. You’ll contribute to a warm first impression and smooth guest flow in a fast-paced, full-service environment.

Ideal candidates are seasoned in hospitality, with strong communication, reliability, and a team-oriented mindset. Expect steady hours and opportunities to grow within an award-winning company known for great guest experiences.