Guest Experience Host: Flexible Hours & Growth

The Cheesecake Factory; Thousand Oaks (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx

Shift meals discount

Career growth opportunities

Job summary

The Cheesecake Factory is seeking a friendly Host to warmly welcome guests, seat parties, and manage the waitlist. You will quote accurate wait times, interact with guests, and guide them to their tables while promoting an exceptional dining experience.

Ideal candidates are guest-focused with strong communication, reliability, and teamwork. Flexible hours include full-time or part-time shifts, with employee discounts and benefits.

Qualifications

• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.
• Adaptable and patient, taking pride in providing excellent guest relations.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• Support front of house operations and teamwork to enhance the guest experience.
• Answer phones with urgency and assist guests with general questions.

Skills

Guest service

Communication

Interpersonal skills

Team player

Punctual

Job description

The Cheesecake Factory is seeking a friendly Host to warmly welcome guests, seat parties, and manage the waitlist. You will quote accurate wait times, interact with guests, and guide them to their tables while promoting an exceptional dining experience.

Ideal candidates are guest-focused with strong communication, reliability, and teamwork. Flexible hours include full-time or part-time shifts, with employee discounts and benefits.