Front-of-House Guest Concierge

The Original Pancake House DFW; Indianapolis (IN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Tips

Job summary

The Original Pancake House in Indianapolis is seeking a friendly Host to greet guests, manage reservations, and oversee seating to ensure a smooth flow of service from arrival to departure. This front‑of‑house role emphasizes guest care, clear communication with staff, and maintaining a clean reception area.

You will assist with coffee refills, bussing, and setting tables while delivering a warm, welcoming experience.

Qualifications

• Experience in customer service or hospitality.
• Excellent verbal and written communication skills.
• Attention to detail in guest experience and cleanliness.
• Flexible shifts including evenings, weekends, and holidays.
• Able to work well in a team.

Responsibilities

• Greet guests and manage reservations to ensure seating flow.
• Address dietary requests and seating preferences to improve guest satisfaction.
• Serve as liaison between guests and staff with clear communication.
• Maintain cleanliness and organization of the front‑of‑house area.
• Assist with coffee refills, bussing, and setting tables as needed.

Skills

Customer Service

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

The Original Pancake House in Indianapolis is seeking a friendly Host to greet guests, manage reservations, and oversee seating to ensure a smooth flow of service from arrival to departure. This front‑of‑house role emphasizes guest care, clear communication with staff, and maintaining a clean reception area.

You will assist with coffee refills, bussing, and setting tables while delivering a warm, welcoming experience.