Guest Experience Host — Front of House

Cunningham Restaurant Group; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Cunningham Restaurant Group in Indianapolis is seeking a Host/Hostess to warmly greet guests, manage seating and reservations, and support guests with menus and directions. You will coordinate with servers and staff to ensure smooth guest flow and a welcoming dining experience.

The role emphasizes strong customer service, clear communication, and organizational skills, with opportunities for growth within CRG. Evening, weekend, and holiday availability is often required.

Qualifications

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with reservation systems or software is a plus.
• Previous host/hostess experience is preferred but not required; training will be provided.

Responsibilities

• Greet guests warmly and manage the waitlist and reservations to optimize seating.
• Escort guests to tables and present menus; assist as needed.
• Communicate guest preferences and special requests to servers and kitchen staff.

Skills

Customer service

Communication

Friendly personality

Organizational skills

Calm under pressure

Reservation systems

Job description

Cunningham Restaurant Group in Indianapolis is seeking a Host/Hostess to warmly greet guests, manage seating and reservations, and support guests with menus and directions. You will coordinate with servers and staff to ensure smooth guest flow and a welcoming dining experience.

The role emphasizes strong customer service, clear communication, and organizational skills, with opportunities for growth within CRG. Evening, weekend, and holiday availability is often required.